Effortlessly share product feedback surveys with customers via email and SMS by integrating with online stores and marketplaces to collect actionable feedback through real-time, adaptive questions

Act on deep customer insights to stay aligned with their evolving needs, drive continuous product innovation

Our AI uncovers customer needs, pain points, and satisfaction to optimize products, refine features, enhance customer experiences, and drive continuous product innovation

Act on deep customer insights to stay aligned with their evolving needs, drive continuous product innovation

How ListenX automate the collection of post-purchase customer feedback on key product aspects?

• Personalized Feedback Requests : Generate product feedback email requests in your brand's voice and tone, tailored to customers' recent purchases.
• Incentives to Boost Participation: Offer discount coupons for future purchases as rewards, encouraging higher product feedback response rates.
• Interactive and Engaging Feedback Sessions: Feedback sessions are more interactive and conversational with touches of humor, sarcasm, or heartfelt tones to improve completion rates.
• Custom-Branded Surveys: Strengthen customer trust and enhance your brand identity with surveys customized with your logo, colors, and fonts.
• Timely Feedback Requests: Effortlessly trigger feedback requests to customers after a set number of days post-delivery to capture authentic product experiences.
• Automatic Feedback Reminders: Increase response rates with automated reminders for product feedback.